Terms of Service
Effective as of March 16, 2026.
These Terms of Service (“Terms”) govern your access to and use of the Brandora AI platform, website, and related services (collectively, the “Service”) provided by Brandora AI (“Brandora,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.
Index
- The Service
- Accounts
- Connected platforms
- Your content
- AI-generated content
- Acceptable use
- Intellectual property
- Disclaimers and limitation of liability
- Termination
- Changes to these Terms
- Contact us
1. The Service
Brandora is an AI-powered platform that helps businesses manage marketing across channels, including brand identity, content creation, analytics, audience insights, and advertising optimization. The Service is designed for business use only and is not intended for personal, familial, or household purposes.
2. Accounts
To use the Service, you must create an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You may invite other users to your brand workspace. As the account owner, you are responsible for the actions of any team members you invite.
You must provide accurate information when creating your account. We reserve the right to suspend or terminate accounts that contain false or misleading information.
3. Connected platforms
The Service allows you to optionally connect third-party platforms such as Shopify, Meta (Facebook and Instagram), Google Analytics, Google Ads, and others. By connecting a platform, you authorize Brandora to access data from that platform on your behalf using read-only permissions.
You are responsible for ensuring you have the necessary rights and permissions to connect your accounts. We do not modify your data on any connected platform.
You may disconnect any platform at any time. Upon disconnection, all synced data from that platform is deleted from our systems. Our use of data from connected platforms is described in our Privacy Policy.
4. Your content
You retain ownership of all content you create, upload, or provide through the Service, including brand assets, logos, images, and text (“Your Content”).
By using the Service, you grant Brandora a limited, non-exclusive license to use, process, and display Your Content solely to provide and improve the Service.
You are responsible for ensuring that Your Content does not violate any third-party rights or applicable laws.
5. AI-generated content
The Service uses artificial intelligence to generate content, insights, and recommendations. AI-generated outputs are provided as suggestions and may not always be accurate, complete, or suitable for your specific needs.
You are responsible for reviewing and approving any AI-generated content before publishing or using it externally. Brandora does not guarantee the accuracy of AI-generated outputs and is not liable for any consequences arising from their use.
AI-generated content created through your use of the Service belongs to you, subject to the terms of the underlying AI providers.
6. Acceptable use
You agree not to use the Service to:
- Violate any applicable law or regulation.
- Infringe on the intellectual property or privacy rights of others.
- Distribute harmful, misleading, or deceptive content.
- Attempt to gain unauthorized access to the Service or its systems.
- Interfere with or disrupt the Service or its infrastructure.
- Use the Service to send spam or unsolicited communications.
- Reverse engineer, decompile, or attempt to extract the source code of the Service.
7. Intellectual property
The Service, including its design, features, code, and documentation, is owned by Brandora and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand elements.
Nothing in these Terms transfers ownership of any Brandora intellectual property to you.
8. Disclaimers and limitation of liability
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy or reliability of any analytics, insights, or AI-generated content provided through the Service.
To the maximum extent permitted by law, Brandora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.
Our total liability for any claims arising under these Terms shall not exceed the amount you paid to Brandora in the twelve (12) months preceding the claim.
9. Termination
You may stop using the Service and close your account at any time by contacting us.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if required by law.
Upon termination, your right to use the Service ceases immediately. We will delete your account data in accordance with our Privacy Policy.
10. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the effective date at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.
11. Contact us
If you have questions about these Terms, please contact us:
Brandora AI
Email: support@brandora.ai
